The Xfinity internet users are very much satisfied with their service and most of them are using it form a long time. They mostly use the xFi gateway router which ensures that their users get a consistent Wi-Fi connection. In recent time, many users are facing an issue which says xfi gateway offline which means that the router is offline.
This problem of xfinity xfi gateway offline is very annoying and users are looking for a xfi gateway offline fix as soon as possible. We have added 4 easy methods in this articles with which you will be able to fix this issue in no time. Before we move to the methods of xfi gateway offline fix issue, let’s see what is the main reason because of which this issue occurs.
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Why xfi gateway offline occurs?
When the xFi Gateway is offline a person will not be able to get any solid connection to internet. To make it work you will have to solve this issue and once you are done, you will be back online again.
To fix this issue you will have to restart the Gateway. We have added 4 methods below to do that. Now, let’s move towards the Xfi gateway offline fix.
4 Methods to fix Xfinity Xfi Gateway Offline
The only way with the help of which the xfinity xfi gateway offline issue can be fixed is by restarting the xFi Gateway. It will clear the lagging process which causes the issues in network. Overall, it will make your device run in a clean state.
When you restart the xFi Gateway, for sometime you will not be able to use the home network until the procedure of restarting completes. Now, let’s see how you can restart your xFi Gateway. Below are 4 methods:
Method 1: Restarting the xFi Gateway with Xfinity App
Follow the simple steps below to restart the xFi Gateway with the help of Xfinity App:
- From any smartphone you have to download the Xfinity application from the Google Play or the App Store.
- Log in into the “Xfinity” with the credentials you have.
- Go to the “Connection problems” option.
- Select the “Restart Gateway” option
You can also try this process as well:
- Log in into the “Xfinity My Account” application.
- Enter the “Xfinity Credentials” in it.
- Select the “Internet panel”.
- Then, select the gateway on your list of the devices.
- Select the “Restart this Device” option.
Method 2: Restart the xFi Gateway with Admin Tool
Follow the simple steps below to restart the xFi Gateway with the help of Admin tool:
- Open the web browser and further enter “http://10.0.0.1” in address bar which is to the head and goes to Xfinity Admin Tool.
- Then, you have to sign in into it using the credentials of your xFi Gateway.
- Default credentials:
- Username : admn
- Password: password
- Go to the “Troubleshooting” option.
- Select the “Restart/Restore the Gateway” option.
Method 3: Restart the xFi Gateway with Website
Follow the simple steps below to restart the xFi Gateway with the help of Website:
- Go to the xfinity.com/myxfi
- Log in with the “Xfinity Credentials”.
- Select the “Troubleshooting” option.
- Select the “Restart” option.
You can also try this process as well:
- Go to the xfinity.com/myaccount
- Log in with the “Xfinity Credentials”.
- Select the “Manage Internet” option.
- Restart the Modem.
- Select the “Start Troubleshooting” option.
Method 4: Manually restart the xFi Gateway
Follow the simple steps below to restart the xFi Gateway manually:
- Turn off the Gateway by turning the switch off and further unplugging your power cable from socket.
- Wait for some time.
- Replug your power cable.
- Turn on the xFi Gateway.
Final Words:
These were the 4 easy methods to fix the xfinity xfi gateway offline issue. You can try these different methods and one of these methods will surely work for you. I hope you found this article helpful. Let us know if you have any questions in mind.